Privacy Policy
Last Updated: January 15, 2025
Summary:
TruAds is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with Florida law, including the Florida Information Protection Act (FIPA).
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, phone number, company name
- Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
- Content Data: Product images, videos, ad creative assets you upload to our platform
- Communications: Messages, feedback, and support requests
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on platform
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies and Tracking: See our Cookie Policy for details
- Analytics Data: Campaign performance, conversion rates, engagement metrics
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI-powered ad creation platform
- Account Management: To create and manage your account, process payments, and provide customer support
- AI Processing: To generate ad creatives using your uploaded content and preferences
- Communications: To send service updates, marketing communications (with your consent), and respond to inquiries
- Analytics: To analyze platform usage and improve our services
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To detect, prevent, and address fraud, security issues, and technical problems
3. Data Retention and Deletion
3.1 Content Data
Your uploaded images and videos are automatically deleted from our servers within 30 days after your campaign is completed or when you delete them from your account, whichever comes first. Generated ad creatives remain accessible in your account until you choose to delete them.
3.2 Account Data
We retain your account information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
3.3 Legal Retention
We may retain certain information for legitimate business purposes or as required by law, including for tax, accounting, and legal compliance purposes (typically 7 years for financial records).
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We work with third-party service providers who perform services on our behalf, including:
- Cloud hosting and storage providers
- Payment processors
- Analytics and marketing platforms
- Customer support tools
- AI and machine learning service providers
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
4.4 With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
5. Florida-Specific Rights and Protections
Under Florida law, including the Florida Information Protection Act (FIPA), you have specific rights regarding your personal information:
5.1 Data Breach Notification
In the event of a data breach involving your personal information, we will notify you and the Florida Department of Legal Affairs within 30 days of discovery, as required by Florida Statute § 501.171.
5.2 Social Security Number Protection
We do not collect Social Security numbers. If we ever need to collect such information, we will comply with Florida Statute § 119.071(5) regarding the protection and confidentiality of Social Security numbers.
5.3 Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected information from a minor, we will delete it immediately.
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Portability: Request a copy of your data in a portable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
- Object: Object to processing based on legitimate interests
To exercise these rights, contact us at privacy@truads.ai. We will respond within 30 days.
7. Data Security
We implement industry-standard security measures to protect your personal information, including:
- 256-bit SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Access controls and employee training
- Secure data centers with physical security measures
- Incident response and disaster recovery plans
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information in accordance with this Privacy Policy.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Marketing Communications
With your consent, we may send you marketing communications about our services, features, and promotions. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly. We comply with the CAN-SPAM Act and Florida's electronic communications laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a prominent notice on our platform. The "Last Updated" date at the top indicates when the policy was last revised.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@truads.ai
Support: support@truads.ai
Address: TruAds Inc., 123 Innovation Drive, Miami, FL 33131
Phone: +1 (305) 555-0123
13. Governing Law
This Privacy Policy is governed by the laws of the State of Florida and applicable federal laws, without regard to conflict of law principles. Any disputes arising from this policy shall be resolved in the courts of Miami-Dade County, Florida.